National Account Customer Service – Salford

Full Time
  • Post Date: January 13, 2020
  • Apply Before: January 13, 3020
  • Offered Salary £15,000 - £20,000
  • Experience 1 Years
Job Description

Call us today on 0161 633 3373
or email oncall@staffrecruitment.co.uk
for a guaranteed interview.


 

 To work with the customer support team, providing day to day support for the national account customers. As a team member you will be responsible for internal and external customers and to ensure their needs are met at all times.

Responsibilities:

  • Supporting the admin team
  • Providing high quality customer care
  • Ensuring all calls are met and dealt with efficiently
  • Day to day logging of all customer service accounts
  • Dealing with inbound & outbound calls
  • Dealing with the online portal
  • Informing customers of potential problems, as well as recording and investigating issues

Person Specification:

  • Computer literate to an intermediate level
  • Previous customer service experience (minimum of 12 months)
  • Excellent telephone manner
  • To work well under pressure

Working Tuesday – Saturday, 8:00am to 5:30pm

Area: Salmon Fields (Royton)

Salary: £18,250 per annum

Benefits:

  • 25 days hols pa
  • Health care cash plan
  • Childcare vouchers
  • Personal accident scheme
  • Employee discounts

To apply – please submit a copy of your current CV to lisa.wilde@staffrecruitment.co.uk or call the office on 0161 633 3373.